Frequently Asked Questions
Everything you need to know about DedCool scents and services.
Are DedCool fragrances vegan and cruelty-free?
Yes, all DedCool products are 100% vegan and cruelty-free. We never test on animals and we do not use any animal-derived ingredients in our formulas.
What is 'Milk' and how do I use it?
Milk is our best-selling layering fragrance. It contains notes of amber and musk designed to blend with your natural chemistry. You can wear it alone for a subtle scent or layer it under any other fragrance to add depth.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-15 business days depending on the destination.
Can I return a fragrance if I don't like it?
We offer a 14-day return window for unopened and unused products. To ensure you love a scent before committing, we highly recommend purchasing our Sample Pack first.
Do you use sustainable packaging?
Sustainability is at our core. We use recyclable glass bottles, biodegradable shipping materials, and our unique 'waterless' formulations help reduce our environmental footprint.
Where should I apply my DedCool perfume for the best longevity?
For a scent that lasts all day, apply to pulse points such as your wrists, neck, and behind the knees. You can also spray it on your clothes or hair for an extended fragrance trail.